Teamworks' One UN domain is transitioning to Office 365 and Yammer

Teamworks System Administration
on Mon, August 1, 2016 at 09.07 pm

We are in the process of transitioning Teamworks’ (TW) One UN domain to Office 365 and Yammer and we would like to update you on some important changes to your One UN space. We are reaching out bilaterally to space owners starting in August to discuss the transition for their group.

Here is what you need to know about this transition:

  • The One UN domain of TW will remain open and active through October 2016.
  • At the end of October, the One UN TW domain will turn into read-only mode where all content will remain accessible as-is through May 2017.
  • All content from the One UN TW domain will be archived on UNDP’s intranet in a searchable database. No content will be lost or deleted. Permission levels will stay the same for content which was made private. 
  • Yammer has been adopted as UNDP’s new corporate social networking platform.  If you wish to continue facilitating your TW space, we will assist you in creating a new space on Yammer. This will not be a one-to-one migration as platform functionalities and interface differ, but we will work with you to transfer space membership as well as content items.  
  • As an example, we have migrated sample content from Teamworks to the Gender Network in Yammer and to the Knowledge Management in the UN on Yammer.  Please have a look to see how this content is displayed under files.  
  • For further information, please see some FAQ on the transition from TW to Yammer below.

Here are couple of additional points about Yammer:

  • Yammer, like Teamworks, has two domains – one is the corporate UNDP domain for UNDP-managed groups. In this domain, there is the option to create an external group and to add in members from outside UNDP with corporate email addresses (i.e., organization, company, government and academic email domains). The second domain is a One UN network which is meant to host UN inter-agency groups and UNCTs – groups that are co-managed by more than one UN agency. All groups in this network can invite external members with both corporate and personal email addresses (i.e., Gmail, Yahoo, etc.). Keep in mind that these two domains are silo’ed and will not permit cross-posting of content between them, due to Microsoft security features. We can assist you in creating your new group in Yammer in either one of these two networks/domains, whichever is more appropriate, taking into consideration branding and technical features.
  • Yammer’s main objective is to facilitate knowledge exchange and networking, and is not meant to act solely as a document repository.


We have create

If you have not heard from us yet, please contact us at if you are interested in creating a group in Yammer or have any questions regarding the transition or content archival.



1. Why are we switching from Teamworks to Yammer? 
Teamworks has filled an important role as a first-of-its-kind peer-networking platform in the UN system. Beginning in 2009, it fostered a culture of ad-hoc knowledge sharing and collaboration among staff as well as with external partners. At its inception, there was no tool on the market that could support corporate peer networking out-of-the-box, so UNDP had to develop its own system for both an internal and external audience. Today Teamworks would be in need of an (potentially expensive) overhaul. At the same time, it competes with a number of matured off-the-shelf peer networking systems which offer better usability, a long-term development strategy and potential integrations with existing tools. Yammer is an off-the-shelf peer networking tool that UNDP already owns as part of its enterprise Microsoft Office 365 package. Yammer will increasingly integrate with UNDP's MS Office 365 capabilities, namely Email, Calendar, SharePoint Intranet, OneDrive for Business, Skype for Business, mobile solutions, and more.  

2. How was this decision made?
In early 2015, a task team was established to pilot and test Yammer to assess its viability as UNDP's corporate social networking environment and explore the implications vis-à-vis the existing Teamworks platform. Based on their assessments, the Task Team prepared a briefing note for the ICT Governance Board in which it recommends to move UNDP's social networking and knowledge sharing function to Yammer, and to maintain a separate platform for public dialogues and consultations - such as the currently ongoing World We Want 2015, World Humanitarian Summit Consultations and the Habitat III Urban Dialogues. The proposal was endorsed and signed off in November 2015.
3. What are the advantages of the transition from Teamworks to Yammer?

  • The transition to Yammer will mean a more intuitive user interface and improved ease-of-use. It also allows for faster onboarding and reduced training requirements of new users, as its functionalities are very similar to well-known social networking tools like Facebook. 
  • Many of the features that users are familiar with from Teamworks (such as status updates, sharing of files and links, creating groups and searching for people) are equally available in Yammer, but often better implemented – particularly the search function which automatically sorts results by conversations, people, groups, files, notes, topics, links and date ranges.
  • Yammer is part of Microsoft Office 365 and will therefore integrate increasingly with other MS Office productivity tools (including webmail, Calendar, OneDrive, SharePoint, Skype, etc.); 
  • Yammer  is offered with the UNDP Microsoft Office 365 subscription at no additional cost, with mobile apps for major mobile operating systems  (iOS, Windows, Android), and, as a part of the Microsoft roadmap, it  will be continuously improved.

4. What is the timeline for this transition for the One UN TW Domain?

  • The Project Team will be working with OneUN TW space owners starting in August 2016 to transition active spaces to Yammer. 
  • On 31 October 2016, the ability to add new content and comments to the One UN TW domain will be deactivated, turning it into read-only mode.
  • All TW content in this domain will be accessible and available as is, using the same URLs, through May 2017 when these domains will be turned off.
  • By end 2016, all TW content will be archived in a searchable database on UNDP’s intranet.

5. What will happen to all my content in Teamworks? Is there a migration plan? 
Content in Teamworks will remain accessible in the platform through the end of 2016 and will be migrated to a searchable database on UNDP’s intranet during 2016 – therefore, no content will be lost. Content extraction from Teamworks should be concluded by end-2016. This includes all files, articles, blogs, discussion forums, bookmarks, comments, galleries, and comments which will be saved in their original format (in the case of files – pdf/word/jpeg/ppt/excel, etc.), or as HTML files for other content types such as blogs and articles. For those spaces owners who wish to migrate some or all of their TW content directly to a new Yammer group, the Project team will work with you to make that happen.